Terms, Conditions and Acceptable Use Policy

 


Web Hosting & eMail

TragerMedia provides Internet World Wide Web page hosting, Marketing, and Development. We have certain legal and ethical responsibilities pertaining to the use of its server and equipment involved in these services.

Our general policy is to act as a provider of internet presence. We have specific ethical concerns regarding the use of its computers detailed below. We reserve the right to suspend or cancel a customer's access to any or all services provided by TragerMedia when we decide that the account has been inappropriately used.

Specific Acceptable Use Policies:

  • Server abuse
    Any attempt to undermine or cause harm to a server, or customer, of TragerMedia is strictly prohibited.
  • Unauthorized use of other people's accounts or computers
    TragerMedia will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.

    Any unauthorized use of accounts or computers by a TragerMedia customer, whether or not the attacked account or computer belongs to TragerMedia, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.
  • Abuse of Unlimited Traffic and/or Unlimited Storage
    TragerMedia's customers are privileged to be offered unlimited traffic and/or unlimited storage for their web sites. The intention of TragerMedia is to provide a large space to serve web documents, not an offsite storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on TragerMedia's server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of TragerMedia management. Any customer who violates our Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the alloted 2 day period, the client will be billed for the overages.
  • To maintain the integrity of our service the following limitations apply:
    • Sites with Banners, graphics or cgi scripts running from their domain used on other domains.
    • Sites with picture galleries (This is any site where 50% of the files transferred is graphics)
    • Sites offering download files or archives. (This is any site where 50% or more of there monthly traffic is from file downloads)
    • Sites using more than 30% of system resources

For those that do not qualify for the unlimited service, traffic will go unmonitored until you reach 10GB per month. Thereafter, normal data transfer cost of $20.00/1GB/month will be billed to your account.

TragerMedia will be the sole arbiter as to what constitutes a violation of this provision

Commercial advertisements with e-mail Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in account suspension or cancellation. Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.

Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium.

  • Chat Rooms We do not allow clients to install their own chat rooms, without approving it with the TragerMedia Support Team. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, we do provide a choice of Java chat rooms for a small extra charge that will more than fill your needs and run without hindering the performance of the machine for others. Note: Parachat chat rooms do not apply to this rule. They are perfectly fine to install.
  • Background Running Programs
    We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
  • IRC
    We currently do not allow IRC or IRC bots to be operated on our servers.

Payment Policies
All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. TragerMedia reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies TrageMedia in writing for a request for termination of services. All payment is in U.S. currency. Cancellation TragerMedia reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by TragerMedia if TragerMedia institutes it's right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.) All of TragerMedia's web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees and overages. Setup fees are refundable only if the account order is canceled prior to activation. For web hosting contracts of 3 months or less, the full contract amount less any setup fees and overages will be refunded if TragerMedia is notified within the first 30 days following activation. No refund is available after the 30th day. For web hosting contracts longer than three months, a refund equal to one half of the contract amount less any setup fees and overages will be given if TragerMedia is notified prior to the first day of the second half of the contract term. For example, on a twelve month contract TragerMedia must receive the notice of cancellation prior to the first day of the sixth month of the contract. No refunds will be given once the second half of the contract term has begun. This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done in writing via US mail or fax with a valid signature of the primary contact of the account, account name, reason for cancellation. Phone requests will not constitute acceptance of any cancellation. If payment was made by check or bank transfer, refund will be made by check within 15 days of receipt of cancellation. TragerMedia must receive cancellation notice at least one week prior to the start of a new month in order not to be charged for the next month.

Lawful Purpose
TragerMedia reserves the right to refuse service to anyone. Customers may only use TragerMedia servers for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. TragerMedia expressly forbids anyone from using tragerMedia servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of Tragermedia management. 

Indemnification
Customer agrees that it shall defend, indemnify, save and hold TragerMedia harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Tragermedia, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless TragerMedia against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with TragerMedia's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from TragerMedia's server.

Disclaimer
Tragermedia will not be responsible for any damages your business may suffer. Tragermedia makes no warranties of any kind, expressed or implied for services we provide. Tragermedia disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by TragerMedia and its employees. Tragermedia reserves the right to revise its policies at any time.

Failure to follow any term or condition will be grounds for immediate account deactivation.


Summation:

If you have any questions about this privacy statement or the practices of this site, please contact us.

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